Refund, Returns & Exchanges policy

Return & Refund Policy

We want to ensure a smooth and easy return process. Please read our policy below carefully.

Before You Return
We strongly recommend contacting us at info@idyoclothing.com before returning any products. To assist you quickly, we may ask for:

  • The reason for your return.
  • Photos of the item.

Return Eligibility

  • Returns and exchanges must be requested within 30 days of your purchase date.
  • Items must be unused, in their original condition, and in the original packaging.
  • The customer is responsible for the cost of return shipping.

How to Initiate a Return

  1. Please email us at info@idyoclothing.com to start the process.
  2. To complete your return, we require a receipt or proof of purchase.
  3. Ship your return to the following address:

Spreadshirt GmbH
Gießerstraße 27
04229 Leipzig
Germany

We recommend using a trackable shipping service for all returns. For items over $75, consider purchasing shipping insurance, as we cannot guarantee we will receive your returned item.

Refunds
Once we receive and inspect your return, we will notify you via email about the status of your refund.

If your refund is approved, it will be processed to your original method of payment. Please allow a certain number of days for the refund to be credited to your account.

Late or Missing Refunds
If you haven’t received your refund after approval:

  1. Check your bank account again.
  2. Contact your credit card company or bank, as processing times can vary.
  3. If you still have an issue, please contact us at info@idyoclothing.com.

Exchanges
We only replace items that are defective or damaged. If you need to exchange an item, please contact us at info@idyoclothing.com.

Sale Items & Gift Cards

  • Unfortunately, sale items cannot be refunded.
  • Gift cards are non-returnable.

Gifts
If the item was marked as a gift and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift or was shipped to the gift giver first, the refund will be issued to the original purchaser.

Shipping
You are responsible for the cost of returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.

The time for an exchanged product to reach you will vary depending on your location